Our People
Amy Emberling, Managing Partner
Amy Emberling is a Managing Partner at Zingerman’s Bakehouse. She has been an avid food lover and baker since her childhood in Nova Scotia, Canada. After high school Amy moved to Cambridge, MA and received her bachelor’s degree from Harvard College. She then followed her passion for food and learned to cook and bake at L’ecole de Gastronomie Francaise at the Ritz Hotel in Paris, France as well as in Michigan restaurants. In 1999 she received her MBA from Columbia University.
Amy came to Zingerman’s Bakehouse when it opened in 1992 as one of the original bakers on the staff of eight. She soon became the first manager of the bread department, then the manager of the pastry department and in 2000 she became a partner.
Amy has been working in the food world for over 20 years and is passionate about hands on baking, teaching about baking and business, developing businesses and people. As well as teaching at BAKE! Amy presents for ZingTrain on our business practices. A few of the Bakehouse items she is personally responsible for developing are the Old School Apple Pie, Buenos Aires Brownies and our Gingerbread Coffeecake. In addition to developing items Amy is a promoter of classic bakery favorites from many cultures and has brought traditional standards to the Bakehouse such as Paris Brest, Hummingbird Cake, and Maple Cream Cookies.
Frank Carollo, Managing Partner

Born in Detroit, Frank has made Ann Arbor his home since 1972. With an engineering degree from U of M, Frank didn’t necessarily set out to become one of the premiere bread makers in the country. After growing up in a Sicilian-Austrian household, in which food was held sacred, it’s no surprise that he ended up making food. Frank met Paul and Ari when they all worked together in a restaurant in 1978 and after partnering with Paul at Monahan’s seafood market for 7 years he became the managing partner of the Bakehouse when it opened in 1992. Frank loves to sing while baking, but the entire Bakehouse wishes he’d learn the words.
Fiona Ngai
Accounting Manager
Loves Challah with rum raisins

Jason Whipple
Facilities Manager and Driver
Loves Buenos Aires Brownies
Jaison Restrick
Service and Delivery Manager
Loves Sicilian Sesame Semolina bread
Katie Frank
Bakeshop Manager
Loves Hunka Burnin’ Love Chocolate Cake
Alex Fan
Purchasing Manager
Loves Sourcream Coffeecake
Shelby Kibler
BAKE! Principal
Loves French Baguettes
Randy Brown
Wholesale Sales
Loves Perky Pecan Pie
Shawna Sloan
Bread Assistant Manager
Loves Paesano bread
Melissa Lesz
Pastry Assistant Manager
Loves Ginger Jump Up cookies
Nina Huey
Pastry Manager
Loves Hot Cocoa cake
Drew Caron
Bread Assistant Manager
Loves Roadhouse bread
Jessica Whitehead
Bread Assistant Manager
Loves Rustic Italian Bread
