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Our People

Amy Emberling, Managing Partner

Amy Emberling is a Managing Partner at Zingerman’s Bakehouse. She has been an avid food lover and baker since her childhood in Nova Scotia, Canada. After high school Amy moved to Cambridge, MA and received her bachelor’s degree from Harvard College. She then followed her passion for food and learned to cook and bake at L’ecole de Gastronomie Francaise at the Ritz Hotel in Paris, France as well as in Michigan restaurants. In 1999 she received her MBA from Columbia University.

Amy came to Zingerman’s Bakehouse when it opened in 1992 as one of the original bakers on the staff of eight. She soon became the first manager of the bread department, then the manager of the pastry department and in 2000 she became a partner.

Amy has been working in the food world for over 20 years and is passionate about hands on baking, teaching about baking and business, developing businesses and people. As well as teaching at BAKE! Amy presents for ZingTrain on our business practices. A few of the Bakehouse items she is personally responsible for developing are the Old School Apple Pie, Buenos Aires Brownies and our Gingerbread Coffeecake. In addition to developing items Amy is a promoter of classic bakery favorites from many cultures and has brought traditional standards to the Bakehouse such as Paris Brest, Hummingbird Cake, and Maple Cream Cookies.


Frank Carollo, Managing Partner


Born in Detroit, Frank has made Ann Arbor his home since 1972. With an engineering degree from U of M, Frank didn’t necessarily set out to become one of the premiere bread makers in the country. After growing up in a Sicilian-Austrian household, in which food was held sacred, it’s no surprise that he ended up making food. Frank met Paul and Ari when they all worked together in a restaurant in 1978 and after partnering with Paul at Monahan’s seafood market for 7 years he became the managing partner of the Bakehouse when it opened in 1992. Frank loves to sing while baking, but the entire Bakehouse wishes he’d learn the words.

Fiona Ngai
Accounting Manager

Loves Challah with rum raisins


Jason Whipple
Facilities Manager and Driver

Loves Buenos Aires Brownies

Jaison Restrick
Service and Delivery Manager

Loves Sicilian Sesame Semolina bread

Katie Frank
Bakeshop Manager

Loves Hunka Burnin’ Love Chocolate Cake

Alex Fan
Purchasing Manager

Loves Sourcream Coffeecake

Shelby Kibler
BAKE! Principal

Loves French Baguettes

Randy Brown
Wholesale Sales

Loves Perky Pecan Pie

Shawna Sloan
Bread Assistant Manager

Loves Paesano bread

Melissa Lesz
Pastry Assistant Manager

Loves Ginger Jump Up cookies

Nina Huey
Pastry Manager

Loves Hot Cocoa cake

Drew Caron
Bread Assistant Manager

Loves Roadhouse bread

Jessica Whitehead
Bread Assistant Manager

Loves Rustic Italian Bread

Stephanie Heincy
Cake Manager

Loves Chile Cheddar Bread

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